FAQ Old

Can I get a refund on my cancelled subscription plan?
You may cancel your subscription plan anytime however there will be no refund on the money already paid.
Sat, 31 Aug, 2019 at 12:50 PM
What is the payment cycle for subscriptions?
All subscriptions are paid in advance on a quarterly or annual basis.  Annual subscriptions attract deeper discounts on subscription fees
Sat, 31 Aug, 2019 at 12:51 PM
How soon after buying a subscription plan can I leverage its benefits?
You may avail of the benefits as soon as the subscription plan has been purchased.
Tue, 9 Jul, 2019 at 1:31 PM
Will I be at a disadvantage in receiving trade opportunities if I am not a subscriber?
If you are the best match for the job at hand you will be called upon to present your proposal regardless of you subscription status. However, all things e...
Sat, 31 Aug, 2019 at 12:53 PM
What are the fees I need to pay
Signing up, registering and on-boarding is free for all users.  Lead generation fee is charged to Experts.  Transaction fee is charged ...
Fri, 23 Jul, 2021 at 10:03 AM
What is the difference between Registration and Onboarding?
"Registration" happens when you first sign up and give us your email we send you access to the platform . Subsequently, when you open an account ...
Fri, 23 Jul, 2021 at 10:04 AM
How do I access assignments and post my proposal?
SolveCubeHR's matchmaking engine does all the work of accessing assignments for you! You do not need to log in to your account regularly to search for...
Sat, 31 Aug, 2019 at 1:00 PM
How do I receive the "Verified Expert" status and what does it cost?
When you tick the box to agree to having your background experience and skills authenticated by an independent authenticator assigned by the platform, you ...
Fri, 23 Jul, 2021 at 10:06 AM
What is the advantage of being a "Verified Expert"?
When you agree to have your background experience and skills verified by an independent authenticator you will be identified as "Verified".&nb...
Fri, 23 Jul, 2021 at 10:07 AM
Can I clarify the proposal, negotiate and finalize the contract on the platform?
Yes you can complete the entire transaction on the platform. The Expert indicates the time at which they are free to take a call to discuss their proposal...
Fri, 23 Jul, 2021 at 10:13 AM