Please try the following steps:
1. Perform a hard refresh of the page:
Windows: Press `Ctrl + Shift + R`
Mac: Press `Cmd + Shift + R`
2. Make sure your browser is updated to the latest version.
3. Try accessing SolveCube using Google Chrome or Microsoft Edge.
4. Clear your browser’s cache and cookies for SolveCube, then log in again.
5. Try accessing SolveCube in an Incognito/Private window to check if a browser extension or stored session data is causing the issue.
6. If you’re using SolveCube across multiple browser tabs or devices, please close any unnecessary sessions and try again.
If you continue to be logged out frequently, our team will be happy to investigate and assist you further. Please reachout to us.
Troubleshooting Frequent Session Timeouts and Automatic Logout Print
Created by: SolveCube Support
Modified on: Mon, 2 Nov, 2026 at 1:38 PM
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