Please try the following steps:

1. Perform a hard refresh of the page:

Windows: Press `Ctrl + Shift + R`
   Mac: Press `Cmd + Shift + R`
2. Make sure your browser is updated to the latest version.
3. Try the download again using Google Chrome or Microsoft Edge.
4. If the download doesn’t start, please check whether your browser is blocking pop-ups or downloads and allow downloads for SolveCube.
5. You can also try opening SolveCube in an Incognito/Private window and retrying the download.

If you’re still unable to download the file, our team will be happy to assist you.