Please follow the relevant steps below based on what you’re trying to upload:
For LinkedIn Profile Import:
Go to Smart Pools.
Click on “Senior Profile Import” or “Upload Candidates”.
Paste the LinkedIn profile URL you want to import.
Choose where you’d like to save the profile:
To save it in an existing pool, select the pool name from the dropdown.
To create a new pool, enter the pool name and select the appropriate workspace.
Click “Import Profile” to proceed.
For Resume Upload:
Go to Smart Pools.
Click on “Upload Candidates”.
Upload your resume file(s).
Please ensure the resume is in .DOCX or .PDF format and is less than 10 MB.
Proceed with the upload steps shown on the screen.
For JD Upload:
Go to Home and click on “Upload JD”.
Select your JD file. The file should be in .DOCX or .PDF format and less than 10 MB.
Click “Select”.
Click on “Apply Filter”.
Adjust the filters according to your requirements.
Click “Confirm and Apply” to proceed.
If you’re still experiencing an issue:
Perform a hard refresh of the page:
Windows: Press Ctrl + Shift + R
Mac: Press Cmd + Shift + R
Make sure your browser is updated to the latest version.
Try using Google Chrome or Microsoft Edge.
If possible, try the upload in an Incognito/Private window.
If the issue still persists after following these steps, our team will be happy to assist you further.